Understanding sonicwall support requires examining multiple perspectives and considerations. SonicWall tech support tells me they will get me downloads for any firmware I need, but given recent issues, my confidence in SonicWall has reached an all-time low. NetExtender on the New Surface Pro Snapdragon PC's. I've tried to install NetExtender on my Surface Pro 11. Not sure if it's the new CPU, but on a clean install of Windows. Similarly, the netextender install fails. I believe it fails when it tries to install the driver.
Another key aspect involves, our VPN uses 2FA, so I'm not sure how to get in? Do we need to abandon the SonicWall ecosystem, or is there some other form of support? Moreover, false advertising: TZ470 & TZ570 SFP+ support! Equally important, - community.sonicwall.com. Support is terrible on this matter many hours with Sonnicwall support (case number 43825314 and 43820508).
How can a customer use the 2.5 or 5Gbps Port on the TZ470 or TZ570! @Sonicwall support: Re enabled the SFP+ port changes made after firmware 7.0.0-R906. Support Issues - community.sonicwall.com. Support Issues Hello all, I am new to the Sonicwall family, so don't be harsh! I called in for support on 7-16-21.
In this context, my TZ270 (purchased in April 2021) had a dead Wan port. I was promptly assisted in troubleshooting the issue and spent about 2 hours rebooting, resetting etc. SSL VPN - Connection Issues - community.sonicwall.com. If you are looking for the patched firmware for your SonicWall model, then please file a support case with our technical support team and contact for assistance on the same. Sonicwall support is useless - community.sonicwall.com. Sonicwall support is useless On 08/12/2024 I opened a support ticket for the secondary unit of a NSA2700 HA pair that just stopped responding and had to be physically powered off then powered on.
I recieved no response from Sonicwall support until 08/15 asking for logs. Contact Customer Support - community.sonicwall.com. Furthermore, contact Customer Support Tell us how we can help.
This perspective suggests that, looks like you don’t have access to create a case. Ask your community manager for access. Equally important, sonicWall Support Phone Issues Impacting Availability. We are working with our phone vendor on resolving the issue as soon as possible.
Customers are advised to utilize the online case creation portal available at mysonicwall.com.
📝 Summary
Via this exploration, we've delved into the multiple aspects of sonicwall support. This knowledge do more than teach, they also assist people to take informed action.
For those who are new to this, or an expert, one finds fresh perspectives about sonicwall support.